Hanoi charming was fantastic during our 3 night stay, previously i had stayed with PAN hotel although they had a nice spacious room nothing could compare to Hanoi Charming service. Nothing was too much for them and they always went above and beyond to help us, yes the room was very small but very tidy. WIFI internet in the room was a bonus and great brekkie each morning which you choose of the menu, on our first morning we only choose 1 omelette and 1 pancake and they said that was not enough and encouraged us to order more.
Highlight of the stay was when we got back form sapa at 4:30am and had to wait around till 8am to go to halong bay they let us wait/sleep in their library on the second floor which has tv, couches internet and bathroom and stored all our luggage whilst we were away on tours for 4 nights. One morning my boyfriend wanted to go to a barber and they organised the door man to take us there and organise the price for us.
Dont be concerned sending credit card details via email, everything worked out fine for us, if concerned send part of your details in one email and the rest in another, also tip for exchanging money go the the gold shops they have much better ex/rates then the bank. The hotel showed us where they were on the map.
Overall fantastic hotel, perfect location and great service would recommend to anyone.
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more.
The Hanoi Charming Hotel also features a restaurant serving Asian, Western and traditional Vietnam food in a cozy atmosphere. Other hotel facilities and services include 24-hour room service, business centre, parking and many more. Whether you are travelling on business or leisure, Hanoi Charming Hotel is the most ideal place to stay in Hanoi.
Spanish description
Hotel is conveniently located in the city center. Center installed with the modern facilities. You are served by experienced and energetic staff. We always provide the best quality of services to make you feel our hotelas a home away from your home.
24 hrs reception - Luggage room - Bar - Breakfast restaurant - Room service - Elevator - Laundry services - Business Centre - Safe at reception - Wifi - (b/g) - Free Wifi - Beauty parlour - Parking - Hotel is centrally located - Accepts credit cards - Meeting and events facilities - Children's facilities - Games room on hotel grounds - Pets allowed inside the hotel - Rooms for non-smokers - Car rental desk - Sauna in the health centre
Room Amenities
Telephone - Television - In-house movie - Coffee / tea making - Internet Connection - Hair dryer - Trouser press - In room safe - Air-conditioning - Radio with alarm - Direct dial phones
Languages Spoken by Staff
English - French
Activities around the hotel :
Boutiques - Museum - Monuments - Bar - Restaurants - Shopping Centers - Theatres - Cinema - Markets - Airport - Train Station
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4.40 (out of 5)
